Support
  1. Support
  2. Unimicro Netthandel

Opprett supportsak

Required fields are marked with an asterisk*

Oppsummere hva spørsmålet handler som.

Beskriv problemet så detaljert som mulig, noter kundenr, varenr, ordrenr eller lignende, avhengig av hva problemet gjelder.

Drag and drop files, paste screenshots, or browse

Legg eventuelt ved skjermdump som visualiserer hva spørsmålet gjelder.

Powered by Jira Service Management
{"xsrfToken":"87151afe4946522c680ca6e26544faf60c5c8823_lout","branding":{"id":"1","key":"sd","name":"Unimicro Netthandel","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/14","theme":{"headerBGColor":"#000000","headerLinkColor":"#ffffff","headerLinkHoverColor":"#242424","headerLinkHoverBGColor":"#242424","headerBadgeColor":"#242424"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/9d34645f-d8e8-437c-a2b7-5bc0c260c18f/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkMjQ4M2U3Mi02YzA2LTQ1ODgtODJlZS02MjM4Yjc1MzY2ZGEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjlkMzQ2NDVmLWQ4ZTgtNDM3Yy1hMmI3LTViYzBjMjYwYzE4ZiI6WyJyZWFkIl19LCJleHAiOjE3NTE4MTk2MjIsIm5iZiI6MTc1MTgxOTAyMn0.uw8yQ-_shQp5CJlLj790ORAmg7ryC4XU2bQpbn_cCZI&client=d2483e72-6c06-4588-82ee-6238b75366da&mode=fit","logoId":"9d34645f-d8e8-437c-a2b7-5bc0c260c18f","isLogoAvailable":true,"helpCenterTitle":"How can we help you?","sharedPortalName":"Support","userInitialAnnouncementHeader":"Unimicro Netthandel","translations":{"en-US":{"helpCenterTitle":"How can we help you?","sharedPortalName":"Support","announcementHeader":"Unimicro Netthandel","localeDisplayName":"English (United States)"},"no-NO":{"helpCenterTitle":"Velkommen til Kundesenteret til Uni Micro Web","sharedPortalName":"Kundesenter","localeDisplayName":"Norwegian (Norway)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#123f9a","helpCenterTitleColor":"#ffffff","useDefaultBanner":false,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"1","key":"sd","projectId":10600,"serviceDeskId":1,"name":"Unimicro Netthandel","description":"<p>Velkommen! Har du spørsmål eller trenger du bistand? Velg type bistand nedenfor, og send oss en henvendelse.</p>","portalBaseUrl":"/servicedesk/customer/portal/1","reqTypes":[{"id":"39","name":"Fakturarelaterte spørsmål","descriptionHtml":"","callToAction":"Fakturarelaterte spørsmål","introHtml":"<p>Husk å oppgi fakturanummer, og send oss din henvendelse her.</p>","icon":11718,"iconUrl":"https://servicedesk.netthandel.unimicro.no/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11718","groups":[6],"key":""},{"id":"37","name":"Opprett supportsak","descriptionHtml":"","callToAction":"Opprett supportsak","introHtml":"<p>Opplever du problemer? Fortell oss hva du opplever, og vi vil bistå deg.</p>","icon":11742,"iconUrl":"https://servicedesk.netthandel.unimicro.no/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11742","groups":[6],"key":""},{"id":"38","name":"Spørsmål til salgsteamet","descriptionHtml":"","callToAction":"Spørsmål til salgsteamet","introHtml":"<p>Har du spørsmål til salgsteamet? Send det inn her</p>","icon":11732,"iconUrl":"https://servicedesk.netthandel.unimicro.no/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11732","groups":[6],"key":""},{"id":"34","name":"Generelle spørsmål","descriptionHtml":"","callToAction":"Generelle spørsmål","introHtml":"<p>Ta kontakt med oss her.</p>","icon":11725,"iconUrl":"https://servicedesk.netthandel.unimicro.no/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11725","groups":[],"key":""},{"id":"2","name":"Oppdater bruker","descriptionHtml":"","callToAction":"Oppdater bruker","introHtml":"<p>Ønsker du å gjøre endringer på en eksisterende bruker?</p>","icon":11604,"iconUrl":"https://servicedesk.netthandel.unimicro.no/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11604","groups":[],"key":""},{"id":"41","name":"PayEx","descriptionHtml":"","callToAction":"PayEx","introHtml":"<p>Login info from PayEx</p>","icon":11632,"iconUrl":"https://servicedesk.netthandel.unimicro.no/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11632","groups":[],"key":""},{"id":"6","name":"Registrere ny bruker","descriptionHtml":"","callToAction":"Registrere ny bruker","introHtml":"<p>Registrere en ny bruker</p>","icon":11604,"iconUrl":"https://servicedesk.netthandel.unimicro.no/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11604","groups":[],"key":""},{"id":"31","name":"registrert fra e-post","descriptionHtml":"","callToAction":"registrert fra e-post","introHtml":"","icon":11632,"iconUrl":"https://servicedesk.netthandel.unimicro.no/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11632","groups":[],"key":""},{"id":"53","name":"registrert via telefon","descriptionHtml":"","callToAction":"registrert via telefon","introHtml":"<p>Henvendelser som kommer via telefon</p>","icon":11865,"iconUrl":"https://servicedesk.netthandel.unimicro.no/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11865","groups":[],"key":""},{"id":"24","name":"Slette brukere","descriptionHtml":"","callToAction":"Slette brukere","introHtml":"<p>Ønsker du å slette en registret bruker?</p>","icon":11604,"iconUrl":"https://servicedesk.netthandel.unimicro.no/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11604","groups":[],"key":""},{"id":"47","name":"Vipps","descriptionHtml":"","callToAction":"Vipps","introHtml":"<p>Status updates from Vipps</p>","icon":11717,"iconUrl":"https://servicedesk.netthandel.unimicro.no/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11717","groups":[],"key":""}],"reqGroups":[{"id":6,"name":"Opprett sak"}],"orderMapping":{"3":[2,6,24],"9":[24],"6":[37,38,39],"1":[6]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SD","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"Norwegian (Norway)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkMjQ4M2U3Mi02YzA2LTQ1ODgtODJlZS02MjM4Yjc1MzY2ZGEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwNjAwIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NTE4MjAyMjIsIm5iZiI6MTc1MTgxOTAyMn0.E_X4aTtYF79TyPUrhlVrR6lnKGwoNXUiuYwTwmEApnE","targetCollection":"upload-project-10600","endpointUrl":"https://api.media.atlassian.com","clientId":"d2483e72-6c06-4588-82ee-6238b75366da","tokenDurationInMins":20}},"reqCreate":{"id":37,"projectId":10600,"issueType":{"id":"3","name":"Task"},"form":{"name":"Opprett supportsak","descriptionHtml":"","callToAction":"Opprett supportsak","intro":"<p>Opplever du problemer? Fortell oss hva du opplever, og vi vil bist&aring; deg.</p>","instructions":"","icon":11742,"iconUrl":"https://servicedesk.netthandel.unimicro.no/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11742","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Kort beskrivelse","description":"Oppsummere hva spørsmålet handler som.","descriptionHtml":"<p>Oppsummere hva spørsmålet handler som.</p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Detaljert beskrivelse","description":"Beskriv problemet så detaljert som mulig, noter kundenr, varenr, ordrenr eller lignende, avhengig av hva problemet gjelder.","descriptionHtml":"<p>Beskriv problemet så detaljert som mulig, noter kundenr, varenr, ordrenr eller lignende, avhengig av hva problemet gjelder.</p>","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Vedlegg","description":"Legg eventuelt ved skjermdump som visualiserer hva spørsmålet gjelder.","descriptionHtml":"<p>Legg eventuelt ved skjermdump som visualiserer hva spørsmålet gjelder.</p>","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/1/create/37","requestValidateBaseUrl":"/servicedesk/customer/portal/1/validate/37","calendarParams":{"firstDay":0,"date":"2025-07-06T18:23:42+0200","useISO8601WeekNumbers":true,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":true,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkMjQ4M2U3Mi02YzA2LTQ1ODgtODJlZS02MjM4Yjc1MzY2ZGEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwNjAwIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NTE4MjAyMjIsIm5iZiI6MTc1MTgxOTAyMn0.E_X4aTtYF79TyPUrhlVrR6lnKGwoNXUiuYwTwmEApnE","targetCollection":"upload-project-10600","endpointUrl":"https://api.media.atlassian.com","clientId":"d2483e72-6c06-4588-82ee-6238b75366da","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=unimicroweb","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"87151afe4946522c680ca6e26544faf60c5c8823_lout","baseUrl":"https://servicedesk.netthandel.unimicro.no/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://unimicroweb.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"104857600","gravatarEnabled":false,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"d2483e72-6c06-4588-82ee-6238b75366da","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"35cd862af40f4d5384294f34034c1cce","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}